Privacy Policy

Introduction

Microbiome Reset ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

• Name, email address, and contact information
• Health history and symptom information
• Payment and billing information
• Communication preferences

Health Information

As a health-related service, we collect and process health information you provide through questionnaires, consultations, and communications. This information is protected under applicable health privacy laws, including HIPAA where applicable.

How We Use Your Information

We use the information we collect to:

• Provide personalized microbiome reset programs and recommendations
• Process payments and manage your account
• Communicate with you about your program and our services
• Improve our services and develop new programs
• Comply with legal obligations
• Detect and prevent fraud or unauthorized access

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings.

Data Protection and Security

We implement industry-standard security measures to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Payment processors
• Email service providers
• Analytics providers
• Cloud storage providers

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Restrict or object to certain processing activities
• Request a copy of your information

Data Retention

We retain your personal and health information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.